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13.06.07 23:09 Age: 2 yrs
New Course: MIS 712 - BPM and Workflow ImplementationSaturdays, 08:30AM - 11:00AMFall Semester, August 27-December 18, 2007  Stevens Institute of Technology is proud to announce a new course in Business Process Management and Workflow Implementation. This new course is part of the new Business Process Management and Service Innovation concentration in the Master of Science in Information Systems Program and focuses on the implementation and deployment of innovative process designs using information technology.
Motivation
Business Process Management (BPM) is the set of concepts, methods and tools surrounding the definition, implementation, measurement and improvement of lateral processes in organizations. BPM emerged as a combination of mature organizational transformation concepts (Business Process Reengineering, Six Sigma, Total Quality Management) and process-supporting technologies such as workflow management, process analysis and automation suites, and service-enabled systems. The use of Business Process Automation technology promises significant efficiency gains for organizations through the automated coordination of activities, allocation of tasks to process participants and the integration of applications. The demand for BPM is further stimulated by opportunities related to ongoing process performance improvement, process outsourcing/off-shoring and the interest in process standards such as ITIL and SCOR. Not surprisingly, global analysts such as the Gartner Group have identified Business Process Management as the number one priority of CIOs for a number of years.
Course Description
The course addresses the techniques and concepts required to map, implement, automate, and evaluate business processes. Focusing on the technical and implementation aspects of Business Process Management, the course leads students from technical process design through the implementation and management of workflows to the structure of process-aware information systems. It discusses the distinction between business processes and business rules and outlines how they can be supported by technology. It details the technical structure of process-aware applications and provides an overview of technology standards that affect BPM systems. Modules on the run-time monitoring of processes and post-execution evaluation techniques complete this course.
This course leads students through the operational phases of the Business Process Management lifecycle, which consists of the stages goal setting, process design, process implementation, process enactment and measurement, and process evaluation. While MIS 710 focuses on the goal setting and design phases (including as-is modeling and to-be modeling), MIS 712 covers the implementation of these process models, the management of their execution, and related analytics operations.
The modules ñ and the areas of focus for the course - are:
About the Instructor
Dr. Michael zur Muehlen is Assistant Professor of Information Systems at Stevens Institute of Technology in Hoboken, NJ, where he directs the SAP/IDS Scheer Center of Excellence in Business Process Innovation. Michaelís research interests center around the organizational aspect of BPM technology, risk-aware process management, and process support for managerial decision making. An active contributor to standards in the BPM area, Michael is a life fellow of the Workflow Management Coalition and chairs the WfMC working group ìManagement and Auditî. His research has been funded by SAP Research, the US Army, the Australian Research Council, and private sponsors. Michael has presented his research in 20 countries. He is the author of a book on workflow-based process controlling, 10 journal articles and numerous book chapters, conference and working papers on workflow and process management. He holds a PhD and an MS in Information Systems from the University of Muenster, Germany. His research and publications can be accessed at http://www.cebpi.org
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