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Stevens Institute of Technology

Howe School Faculty

 

Carol Brown

Distinguished Professor and Program Director Healthcare IT Management

Location:Babbio Center 409
Phone:201.216.5581
Fax:201.216.5385
Email:carol.brown@stevens.edu

Courses:
MGT 726 - Seminars: Advanced Topics in Information, Technology and Telecommunications Management
MIS 685 - The Healthcare Value Chain
MIS 689 - IT Management for the Healthcare Professional
MIS 760 - Information Technology Strategy
 

Research & Education

Education
  • A.B. summa cum laude in music, Vassar College (June 1966)        
  • M.M. in flute performance, Northwestern University (June 1967)
  • M.B.A. in management information systems, Indiana University (Dec. 1987)
  • Ph.D.    in management information systems, Indiana University (Oct. 1989)
Research

IT Strategy and Management Topics, including IT governance, mergers & acquisitions, ERP systems, and outsourcing.

IT in Healthcare research, including adminstrative and clinical system adoption, physician roles in IT governance, overcoming implementation barriers, and e-patient trends.

 

Experience & Service

Experience
  • Distinguished Professor, Howe School of Technology Management, Stevens Institute of Technology, July 2007 – present
  • Visiting Scholar, Center for Information Systems Research, Sloan School of Management, Massachusetts Institute of Technology, July 1998 - Dec. 1998
  • Kelley School of Business, Indiana University, IUPUI & Bloomington campuses
    • Assistant Professor of Decision & Information Systems, August 1990 - June 1997
    • Associate Professor of Information Systems, July 1997 - June 2007
  • Krannert School of Management, Purdue University, West Lafayette campus
    • Instructor of Management, January 1989 - July 1989
    • Assistant Professor of Management, August 1989 - July 1990
Appointments

Program Director - IT in Healthcare Industry

Program Director - IT in Pharma/Biotech Industry

Consulting Service

Short courses on Electronic Health Record adoptions, Patient-Centered eHealth trends, implementing CPOE systems, Mergers & Acquisitions 

Institutional Service

Executive Committee (Howe School)

Graduate Curriculum Committee (Howe School)

Leadership Committee (Stevens Institute)

    Professional Service

    Board Member/Officer

    • Officer, SIM Indianapolis Chapter (CIO Roundtable), V.P. for Programs 2001, President 2002, Past-President 2003, 2004; Nominating Committee (2005, 2006)
    • CIO Advisory Board, Jamcracker, October 2000-December 2001
    • Executive Board, SIM International - V.P. for Academic Community Affairs 1998, 1999, 2000

    Journal Editorship - Editor-in-Chief

    • MIS Quarterly Executive (www.misqe.org), January 2009 - present
    •  Information Systems Management (www.ism-journal.com), Oct. 2003 – March 2007

    Journal Editorships – Senior and Associate Editorships

    • MIS Quarterly Executive  (www.misqe.org)
      • Senior Editor, January 2004 - December 2008
      • Co-Editor for Special Issue on IS Capabilities (with Christina Soh) – September 2007
      • Editorial Board, May 2001 – December 2003
    • MIS Quarterly 
      • Associate Editor, January 2001- December 2003
     

    Achievements & Professional Societies

    Honors & Awards
    • Phi Beta Kappa (1966)
    • Pi Kappa Lambda (1967)
    • Beta Gamma Sigma (1989)
    • Best Paper Award, Society for Information Management (SIM) (1996)
    • Schuyler F. Otteson Award for Undergraduate Teaching Excellence (1997)
    • Best Teaching Case, International Conference on Information Systems (2000)
    • Best Paper Award, Society for Information Management (SIM) (2002)
    • Winner, Business Book Category, Books24xReferenceware Excellence Award (2003)
    • Best Paper Award, Society for Information Management (SIM) (2008)
    • Spirit of HIMSS award, Healthcare Information and Management Systems Society (2009)
    Professional Societies
    • Academy of Management (AOM)
    • Association for Computing Machinery (ACM)
    • Association for Information Systems (AIS)
    • INFORMS, The Institute of Management Sciences (TIMS)
    • The Society for Information Management (SIM) 
    • Healthcare Information and Management System Society (HIMSS) 
    Grants, Contracts & Funds
    • SAP America
      • 2002 (Implementation of mySAP Supply Chain Management at NIBCO, with M.Tatikonda and I.Vessey)
    • British American Tobacco (BAT)
      • 2001 (Development of teaching case on BAT-Taiwan SAP Implementation for executive development at BAT, with I. Vessey)
    • Advanced Practices Council, Society for Information Management (SIM)
      • 1997-98 (Nurturing Innovative Uses of the Web:  Coordination and Autonomy in Corporate Internetworking Strategies, with B. Bashein, M.L. Markus, V. Sambamurthy)
      • 1995-96 (Portfolios of IT Coordination Mechanisms for Facilitating Strategic Intraorganizational Relationships, with V. Sambamurthy). 
    • Lattanze Center, Loyola College-Baltimore
      • 1997-98 (Integrated Systems Packages:  An Investigation of the Adoption Decision and Implementation Strategies, with I. Vessey)
    • Summer competitive research grants, I.U. School of Business 1994, 1995, 1999
    • IRMIS, I.U. School of Business, 1992-93 
      • Aligning the IS Function with the Enterprise:  Linking Mechanisms Beyond the Organization Chart
      • Decentralization of the IS Functions:  Management Issues and Implementation Mechanisms
    • Center for the Management of Manufacturing Enterprises (CMME), Purdue University, 1990 (Expert Systems in Manufacturing, with A. Chaturvedi)

    Publications

      Journals

      • LeFave, R., B.Branch, C.V. Brown, B. Wixom. (2008). "How Spring Nextel Reconfigured IT Resources for Results", MIS Quarterly Executive . 7 (4)
      • Rao, M.T., Brown, C.V. and Perkins, W.C.. (Apr 2007). "Host Country Resource Availability and Information System Control Mechanisms in Multinational Corporations: An Empirical Test of Resource Dependence Theory", Journal of Management Information Systems. 23 (4)
      • Agarwal, R., Brown, C.V., Ferratt, T.W., and J.E. Moore. (Sep 2006). "Five Mindsets for Retaining IT Staff", MIS Quarterly Executive. 5 (3)
      • Ranganathan, C. and C.V. Brown. (Jun 2006). "ERP Investments and the Market Value of Firms: Towards an Understanding of Influential ERP Project Factors", Information Systems Research. 17 (2)
      • Ferratt, T.W., Agarwal, R., Brown, C.V., and J.E. Moore.. (Sep 2005). "IT Human Resource Management Configurations and IT Turnover: Theoretical Synthesis and Empirical Analysis", Information Systems Research. 16 (3)
      • Brown, C.V. . (Sep 2003). "Performance Metrics for IT Human Resource Alignment", Information Systems Management. 20 (4)
      • Brown, C.V. and Vessey, I.. (Mar 2003). "Managing the Next Wave of Enterprise Systems: Leveraging Lessons from ERP", MIS Quarterly Executive. 2 (1)
      • Clancy, G., C.V. Brown, and R.Scholer. (Mar 2003). "A Post-Merger IT Integration Success Story: Sallie Mae", MIS Quarterly Executive. 2 (1)
      • Brown, C.V. and Vessey, I.. (Jan 2001). "NIBCO’s 'Big Bang'", Communications of the AIS. 5
      • Brown, C.V.. (Sep 1999). "Horizontal Mechanisms under Differing IS Contexts", MIS Quarterly. 23 (3)
      • Brown, C.V. and S.L. Magill. (Mar 1998). "Reconceptualizing the Context-Design Issue for the Information Systems Function", Organization Science. 9 (2)
      • Junnarkar, B. and C.V. Brown. (Dec 1997). "Re-Assessing the Enabling Role of Information Technology in Knowledge Management", Journal of Knowledge Management. 2 (1)
      • Clark, C.E., Cavanaugh, N.C., Brown, C.V. and Sambamurthy, V. . (Dec 1997). "Building Change-Readiness Capabilities in the IS Organization: Insights from the Bell Atlantic Experience", MIS Quarterly. 21 (4)
      • Brown, C.V.. (Mar 1997). "Examining the Emergence of Hybrid IS Governance Solutions: Evidence from a Single Case Site", Information Systems Research. 8 (1)
      • Speier, C. and C.V. Brown. (Feb 15, 1997). "Differences in End-User Computing Support and Control Across User Departments", Information & Management. 32 (2)
      • Brown, C.V. and J.W. Ross. (1996). "The Information Systems Balancing Act: Building Partnerships and Infrastructure", Information Technology & People. 9 (1)
      • Brown, C.V. and J.S. Renwick [formerly Phelps]. (Sep 1996). "Alignment of the IS Organization: The Special Case of Corporate Acquisitions", DataBase. 27 (4)
      • Brown, C.V., E.R. McLean and D.W. Straub. (Apr 1996). "Partnering Roles of the IS Executive", Information Systems Management. 13 (2)
      • Brown, C.V. and S.L. Magill. (Dec 1994). "Alignment of the IS Functions with the Enterprise: Towards a Model of Antecedents", MIS Quarterly. 18 (4)
      • Brown, C.V. and R.P. Bostrom. (Apr 1994). "Organization Designs for the Management of End-User Computing: Re-Examining the Contingencies", Journal of Management Information Systems. 10 (4)
      • Brancheau, J.C. and C.V. Brown. (Dec 1993). "The Management of End-User Computing: Status and Directions", ACM Computing Surveys. 25 (4)
      • Brown, C.V. and R.P. Bostrom. (Oct 1990). "Choosing the Right Approach for End-User Computing Management", Information Executive
      • Brown, C.V. and R.P. Bostrom. . (Oct 1989). "Effective Management of End-User Computing: Total Organization Perspective", Journal of Management Information Systems. 6 (2)

      Report

      • Brown, C.V. and V. Sambamurthy. (1994). "Building Strategic IT-Business Relationships: A Guidebook of IT Coordination Mechanisms", Society for Information Management , Advanced Practices Council

        Conference Proceedings

        • Brown, C.V. and J. Becker.. (2000). "Aademic/Practitioner Partnerships", AMCIS
        • Brown, C.V., Vessey, I. and A. Powell.. (2000). "The ERP Purchase Decision: Influential Business and IT Factors", AMCIS
        • Brown, C.V. and I. Vessey.. (Dec 2000), NIBCO's 'Big Bang'." Teaching case track, ICIS, Brisbane, Australia
        • Brown, C.V. and I. Vessey.. (Dec 1999). "ERP Implementation Approaches: Towards a Contingency Framework", ICIS, Charlotte, NC
        • Agarwal, R., Brown, C.V., Ferratt, T.W. and Moore, J.E.. (Apr 1999). "SIM Member Company Practices: Recruiting, Retaining, and Attracting IT Professionals", Research-in-progress track, ACM-SIGCPR 99, New Orleans,
        • Speier, C. and C.V. Brown.. (Jan 1996). "Perceived Risks and Management Actions: Differences in End-User Application Development Across Functional Groups", Proceedings of the 29th Hawaii International Conference on System Sciences, Minitrack: Risks in End-User Computing.
        • Speier, C. and C.V. Brown.. (Apr 1994). "Differences in End-User Application Development across Functional Groups: Opportunities, Risks, and Management Actions", Proceedings of the Information Technology Management Group, The Association of Management
        • Morris, M. and C.V. Brown.. (Aug 1994). "The Importance of Usability in the Establishment of Organizational Software Standards for End-User Computing: An Exploratory Study", Proceedings of the Information Technology Management Group, The Association of Management
        • Brown, C.V. and J.S. Phelps.. (Mar 1994). "Alignment of the IS Organization: The Special Case of Corporate Acquisitions", Paper presented at Midwest Business Administration Association
        • Brown, C.V. and S.L.Magill. (Aug 1993). "Conflicting Information Systems (IS) Organization Designs within a Single Firm: Explaining a Paradox", Paper presented at The Association of Management, 11th Annual International Conference
        • Brown, C.V. . (Apr 1993). "The Successful CIO: Integrating Organizational and Individual Perspectives", Proceedings of the 1993 ACM SIGCPR Conference
        • Brown, C.V. and S.L. Magill. (Apr 1992). "Designing the IS Organization: Aligning the Systems Development Function with the Business", Proceedings of the 1992 ACM SIGCPR Conference
        • Brown, C.V. and J.C. Brancheau. (Jan 1992). "A Research Model for Managing End-User Computing: Making Sense of the Past Decade", Proceedings of the 25th Hawaii International Conference on System Sciences. 4
        • Brown, C.V. and A.R. Chaturvedi.. (1990). "Expert System Problem Selection: An Innovation Management Perspective", Proceedings of the 1990 ACM SIGBDP Conference on Trends and Directions in Expert Systems
        • Brown, C.V. and R.P. Bostrom.. (Jan 1989). "A Contingency Model for the Management of End-User Computing: Model Development and Exploratory Validation", Proceedings of the 22nd Hawaii International Conference on System Sciences. 4

        Books

        • Tatikonda, M., C.V. Brown, and I. Vessey. . (2005). "ERP as a Platform for Vendor Managed Inventory", E. Bendoly and R. Jacobs, Strategic Use of ERP, Stanford University Press
        • Brown, C.V.. (2004). "Seamless IT Alignment", Subir Chowdhury, Next Generation Business Handbook, Hoboken, NJ: Wiley & Sons
        • Brown, C.V.. (2003). "The IT Organization of the Future", Jerry N. Luftman, Competing in the Information Age: Align in the Sand, 2nd ed, Oxford University Press
        • Brown, C.V. . (2003). "Performance Metrics for IT Human Resource Alignment", Brown and Topi, IS Management Handbook, 8th ed, New York: Auerbach Publishers/CRC Press
        • Brown, C.V. and Ross, J. . (2003). "Designing a Process-Based IT Organization", Brown and Topi, IS Management Handbook, 8th ed, New York: Auerbach Publishers/CRC Press
        • Rao, M., Brown, C.V. and Perkins, W. . (2002). "Control and Coordination of Information Systems in Multinational Corporations", Palvia, Palvia, and Roche, Global Information Technology and Electronic Commerce: Issues for the New Millennium, Ivy League Publishing
        • Brown, C.V. and V. Sambamurthy. (1999). "Repositioning the IT Organization to Enable Business Transformation", M.Weiss and R.W. Zmud, Practice-Driven Research in IT management Series, Pinnaflex Educational Resources, Inc., Cincinnati, OH
        • Agarwal, R., Brown, C.V., Ferratt, T.W. and Moore, J.E.. (Oct 1998), SIM Member Company Practices: Recruiting, Retaining, and Attracting IT Professionals, Crisp Publications, SIM International
        • Brown, C.V. and B.E. Wynne. (1990). "Effective Management of End-User Computing: Prior Models and a Case Example", K.M. Kaiser and J.J. Oppelland, Desktop Information Technology, North-Holland