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 | | Dr. Robert Stinerock | | Distinguished Service Professor |
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Research & Education
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| Education |
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- B.A. Columbia University
- M.Phil. Columbia University
- Ph.D. (1987) Columbia University
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Achievements & Professional Societies
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| Professional Societies |
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- Member, Institute for Operations Research and Management Science
- Member, American Marketing Association
- Member, Association for Consumer Research
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PublicationsJournals- Dennis J. Scotti, Robert N. Stinerock. (2003). "Cognitive Predictors of Satisfaction with Hospital Inpatient Service Encounters Among the Elderly: A Matter of Trust", Journal of Hospital Marketing and Public Relations. 14 (2)
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