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Right and Wrong Questions for Process DiscoveryOrganizations have an unprecedented number of opportunities available to change and improve their processes. Advances in organizational research, mature supporting information systems, and complementary service offerings allow them to create compliant processes, improve their performance, simulate, automate, and monitor them. But one key challenge remains: You need to find your processes first.
During the BPM Day seminar on June 27th, part of the discussion focused on strategies for the identification of processes. Keith Swenson picked this up in a blog post here. We propose that process modelers seek out a rainy day scenario first, in order to discover as many process variants as possible early during their process modeling efforts. You can read our advice here:
zur Muehlen, M.; Recker, J.: Asking the Wrong Questions: Process Discovery on a Rainy Day. BPM.com, July 3rd, 2007. Available online at http://www.bpm.com/ [free registration required]
CEBPI News
12/21/07
BPM Graduate Program now available Online 
The Business Process Management & Service Innovation program offered by Stevens Institute of Technology's Howe School of Technology Management is being offered online for the first time in the Spring...
09/19/07
Michael zur Muehlen part of AT&T Techchannel roundtable on Web 2.0 
Watch the roundtable on Web2.0 on YouTube:
Part 1: http://www.youtube.com/watch?v=WIm5txBm1YA
07/02/07
Stevens Institute of Technology joins IDS Scheerís Innovation & Education Network 
Appointment Represents One of Eight Initial Members on Four Continents |
New Concentration - Business Process ManagementThe Howe School MSIS program offers a new Business Process Management and Service Innovation concentration in the Master of Science in Information Systems Program and focuses on the implementation and deployment of innovative process designs using information technology.
One of the courses in this concentration, MIS 712 - BPM and Workflow Implementation, addresses the techniques and concepts required to map, implement, automate, and evaluate business processes. Focusing on the technical and implementation aspects of Business Process Management, the course leads students from technical process design through the implementation and management of workflows to the structure of process-aware information systems. It discusses the distinction between business processes and business rules and outlines how they can be supported by technology. It details the technical structure of process-aware applications and provides an overview of technology standards that affect BPM systems. Modules on the run-time monitoring of processes and post-execution evaluation techniques complete this course. Students will learn hands-on process design and implementation using state-of-the-art tools from vendors such as Appian, Lombardi, SunGard and Intalio. CEBPI in the News: Michael zur Muehlen on IDS Scheer's Innovation & Education NetworkBPMN SurveyJan Recker, a senior researcher at the BPM Research Group at Queensland University of Technology and a visiting research scholar at CEBPI is undertaking a worldwide survey on the use of BPMN by process modellers to study the use of BPMN. BPMN is gaining momentum in practitioner communities, up to a point that even those vendors who were initially reluctant to adopt it, can no longer completely ignore it. But what exactly are the factors that drive this acceptance? How satisfied are end users of BPMN with the notation? Do user experiences on BPMN match those by BPA tool vendors? You can help Jan by completing the survey available here. Process InnovationThe Center of Excellence in Business Process Innovation conducts research on the interplay between business processes and the organization. Research areas include:
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BPM Graduate ProgramCEBPI and the Howe School of Technology Management are now offering Graduate Certificates, MS in Information Systems, and Executive Seminars in Business Process Management and Service Innovation. Click on the Brochure to find out more. The BPM Challenge
Business projects all circle around the notion of change and improvement. Improving their business processes is on top of the agenda for all chief and senior executives. Increasing effectiveness and efficiency of current business structures depends on a solid understanding of current and future business processes and their contribution to current and future business needs.
Business Process Management (BPM) is the set of concepts, methods and tools surrounding the definition, implementation, execution and improvement of organizational processes. The demand for BPM is stimulated by opportunities related to ongoing process performance improvement, process outsoucing/offshoring and the interest in process standards such as ITIL and SCOR.
Not surprisingly, global analysts such as the Gartner Group have identified Business Process Management as the number one priority of CIOs for a number of years. |
