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BPM Day, June 27, 2007


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Stevens Institute of Technology
BPM Day at Stevens - 27th of June, 2007 - 9:00 AM to 5:00 PM

The BPM Challenge

Business projects all circle around the notion of change and improvement. Improving their business processes is on top of the agenda for all chief and senior executives. Increasing effectiveness and efficiency of current business structures depends on a solid understanding of current and future business processes and their contribution to current and future business needs. Business Process Management (BPM) is the set of concepts, methods and tools surrounding the definition, implementation, execution and improvement of organizational processes. The demand for BPM is stimulated by opportunities related to ongoing process performance improvement, process outsoucing/offshoring and the interest in process standards such as ITIL and SCOR. Not surprisingly, global analysts such as the Gartner Group have identified Business Process Management as the number one priority of CIOs for a number of years.

Audience

This executive seminar addresses the needs of public and private organizations that want to strengthen and improve their Process Management capabilities. It covers topics relevant for IT staff that is participating in BPM initiatives, business personnel involved in process modeling projects, and executives involved in process management and strategic development projects.

Participants will receive a BPMN certificate to recognize the completion of this seminar.

Why BPMN?

Business Process Modeling is a way to increase the transparency and understanding of business processes in order to develop and appreciate ‘new’ options for improving them. The Business Process Modeling Notation (BPMN) has been developed to meet the demand for an industry business process modeling standard that satisfies the expectations of involved business and IT stakeholders. Is is designed to result in intuitive diagrams and to serve as a foundation for executable processes. The emergence of BPMN has triggered substantial interest in practitioner communities and has raised a need for comprehensive education programs in how to apply BPMN to process management initiatives.

Instructors

Michael zur Muehlen, PhD

Michael zur Muehlen is Assistant Professor of Information Systems at Stevens Institute of Technology where he directs the SAP/IDS Scheer Center of Excellence in Business Process Innovation. Michael is an internationally known expert in the Business Process Management area and has conducted various process improvement projects in the utility, financial services, industrial, and telecommunications sector both in Germany and the U.S. Michael’s research interests center around the organizational aspects of BPM technology, risk-aware process management, and process support for managerial decision making. He is a life fellow of the Workflow Management Coalition and chairs the WfMC working group “Management and Audit”. His research has been funded by SAP Research, the US Army, the Australian Research Council, and private sponsors. Michael has presented his research in 20 countries. He is the author of a book on workflow-based process controlling, 10 journal articles and numerous book chapters, conference and working papers on workflow and process management. Michael holds a PhD and an MS in Information Systems from the University of Muenster, Germany.

Michael zur Muehlen, PhD
Director, Center of Excellence in Business Process Innovation
Howe School of Technology Management

Stevens Institute of Technology
Castle Point on Hudson
Hoboken, NJ 07030
Phone: +1 (201) 216 8293
Email: mzurmuehlen@stevens.edu

Jan Recker, MS

Jan Recker is a senior researcher at the Business Process Management research group at Queensland University of Technology in Brisbane, Australia. His research areas focus on the acceptance of process modeling in practice and  the design of flexible business processes. Jan has published more than 35 papers on the theory and practice of process modeling. He is a regular speaker at BPM practitioner forums including the Australian Community of Practice’s BPM Round Table and the Enterprise Architecture Forum at Queensland Government. He co-developed QUT’s continuing professional education BPM training seminar and has extensive teaching experience in Process Modeling and Process Management in both academic and industry settings. Jan has delivered numerous BPM training courses and seminars for organizations in Australia, including PivotRail, RoadTek, Queensland Courts, the University of Tasmania, the Queensland Department of Education, Leonardo Consulting, AFTRS and others. Jan holds a BS and an MS in Information Systems from the University of Muenster, Germany. He is pursuing his PhD at Queensland University of Technology.

Jan Recker, MS
Research Staff Member, BPM Group
Queensland University of Technology
Faculty of Information Technology
126 Margaret Street
Brisbane QLD 4000, Australia
Phone: +61 (7) 3138 9478
Email: j.recker@qut.edu.au

Stevens BPM Day - June 27, 2007

BPM Day Flyer
BPM Day Flyer

Seminar Agenda

08:30 Registration opens

09:00 Welcome and Introduction

09:15 BPM 101 - Strategy & Organization

How can we translate organizational strategy into effective processes?
How can we sell BPM projects to senior executives?
What is the difference between as-is and to-be process maps?

10:00 BPM 102 - Implementation & Technology

How can processes be efficienctly supported by technology?
What is the structure of a BPM application?
How does BPM technology change the role of today’s IT?
What is the role of process outsourcing today?

11:00 Coffee Break

11:15 BPM 103 - Metrics & Maturity

What metrics are available to measure our processes?
How does BPM serve BAM and Business Intelligence Applications?
How can we assess and improve our organization’s BPM maturity?

12:15 Lunch Break

1:00 BPMN 101 - Introduction

Introduction to BPMN notation elements and diagram structure

2:00 BPMN Hands-on Modeling

Using real-world case study material, participants apply BPMN under the guidance of the seminar leaders (participants can provide case studies).

2:45 Coffee Break

3:00 BPMN 102 - Avanced Concepts & Analysis

Modeling inter-organizational processes, event and exception handling.
Applying BPMN to process analysis
Organization of a process analysis project

3:45 BPMN-based Process Improvement

Using real-world case study material, participants use BPMN to improve process designs under the guidance of the seminar leaders.

4:30 Summary, Questions and Answers

5:00 End of Seminar